Shipping policy

ORDER PROCESSING
We process orders in the order they come in. Please allow 3–5 business days for us to get your order packed and ready to ship. Once it’s on the way, you’ll get a tracking email so you can follow it right to your door.

SHIPPING (U.S. ONLY)
We ship anywhere in the U.S., including U.S. territories and military addresses, using USPS and UPS. Shipping rates are based on where you live and how much you’re ordering, so you’re only paying for what it takes to ship your package safely.

• All other orders are calculated by weight and shipping zone (how far you are from us in Maryland)

• Most orders arrive within 2–5 business days after they ship

HOLIDAY SHIPPING DELAYS
Please note, during busy holiday seasons, shipping may take longer than usual. We appreciate your patience!

RETURNS & EXCHANGES
Questions about returns or exchanges? Check our Returns Policy or contact us anytime. We’re here to help!

INTERNATIONAL ORDERS
We don’t ship internationally just yet, but we’re working on it!

CUSTOMER SUPPORT
Need help with your order or shipping? Reach out to us anytime via our email at Soblackcandleco@gmail.com or by filling out our contact form here.